Privacy Policy

Your privacy is important to us. Below you will find information on how we process the personal data you provide to us when you use the ponplanet.eu e-shop.

1. Personal Data Controller

The administrator of personal data is:

DEEP VISION s.r.o.
 Registered office: Hlaváčova 207, 530 02 Pardubice, Czech Republic Company ID: 27540065 VAT ID: CZ27540065 E-mail: obchod@deepvision.cz Phone: +420 461 049 230

2. What data we process

• Identification data (name, surname, company name, ID number, VAT number)
  
  
• Contact details (e-mail, telephone, billing and delivery address)
  
  
• Order data (purchase history, payment information, shipping method)
  
  
• Technical data (cookies, IP address, logs of website access)
  
  

3. Purposes and legal bases of processing

We process your data for the following purposes:

1. Performance of the contract (Article 6 (1) (b) of the GDPR) – order processing, delivery of goods, invoicing, customer service.
   
   
2. Fulfilment of legal obligations (Article 6(1)(c) of the GDPR) – retention of accounting documents, fulfilment of tax obligations.
   
   
3. Legitimate interest of the controller (Article 6 (1) (f) of the GDPR) – protection of our rights, registration and handling of complaints, basic marketing.
   
   
4. Consent of the data subject (Art. 6 (1) (a) GDPR) – sending newsletters and commercial communications (if you have given your consent).
   
   

4. Data retention period

• Accounting and tax documents: 10 years according to the law.
  
  
• Order data: for the duration of the warranty period + 3 years.
  
  
• User accounts: for the duration of active registration, then for a maximum of 3 years from the last activity.
  
  
• Marketing data (with consent): until you withdraw consent.
  
  

5. Sharing of personal information

Your personal data may only be transferred to third parties to the extent necessary:

• carriers and logistics partners (for the delivery of goods),
  
  
• payment gateway providers or banks (for payment processing),
  
  
• accountants and tax advisors,
  
  
• IT administrators, hosting and e-commerce platforms (Shoptet).
  
  

We never sell or share data with unauthorized entities.

6. Cookies

The ponplanet.eu website uses cookies:

• Necessary cookies – for the proper operation of the website and e-shop.
  
  
• Analytical cookies – traffic measurement (Google Analytics).
  
  
• Marketing cookies – personalization of ads (e.g. Google Ads, Facebook Pixel).
  
  

When you visit the website for the first time, a bar will appear where you can manage your cookie settings and change your consent.

7. Rights of the data subject

You have the right to:

• access to your data;
  
  
• to rectify or supplement the data,
  
  
• erasure ('right to be forgotten');
  
  
• restriction of processing,
  
  
• data portability;
  
  
• withdraw consent to processing,
  
  
• lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).
  
  

You can send a request to exercise your rights by e-mail: obchod@deepvision.cz.

8. Security of personal data

We protect your data using modern technologies and access measures:

• data transfer is secured using SSL (https),
  
  
• only authorized persons have access to the data;
  
  
• We regularly update the software and perform security checks.
  
  

9. Final Provisions

• This document shall enter into force on  16.8.2022.
  
  
• The current version is always available on the www.ponplanet.eu
  
  
• The Seller reserves the right to update the data processing principles, but always in accordance with the law.